Urgent
Emergency call at 9 PM
Customer has a burst pipe
AI recognizes emergency, collects address and details, sends you urgent SMS, and assures customer you'll call back within 15 minutes.
Setup takes just 5 minutes
Set up in minutes, never miss a call again
Callbook makes it incredibly easy to add AI phone answering to your business. No technical skills required. No complicated setup. Just connect and go.
3 Simple Steps
How Callbook works
1
Connect Your Phone Number
Keep your existing business number. Simply set up call forwarding to your Callbook number, and we handle the rest. Customers call your same number - they never know there's been a change.
- Works with any phone carrier or VoIP service
- Forward all calls or just overflow/after-hours
- Setup takes less than 2 minutes
- No equipment or hardware needed
1
Connect Your Phone Number
Setup Step 1
2
Customize Your AI Receptionist
Tell Callbook about your business. Our AI learns your services, pricing, service areas, and business hours. Customize the voice, greeting, and how different calls should be handled.
- Choose from professional, friendly, or custom voice tones
- Set up FAQs so AI can answer common questions
- Define emergency vs. regular call handling
- Connect your calendar for real-time booking
2
Customize Your AI Receptionist
Setup Step 2
3
AI Handles Your Calls 24/7
Callbook answers every call professionally, collects customer information, books appointments on your calendar, and sends confirmations. You get instant notifications for new bookings.
- Natural conversation that feels human
- Collects all job details you need
- Books appointments based on your availability
- Sends SMS confirmations to customers
3
AI Handles Your Calls 24/7
Setup Step 3
Real-world scenarios
See how Callbook handles real calls
Here's what happens in common scenarios your business faces every day.
Booking
Routine scheduling request
Customer wants AC maintenance
AI asks about system type, checks your calendar, books the appointment, and sends customer a confirmation with your business details.
FAQ
Pricing inquiry
Customer asks about your rates
AI provides your configured pricing information, answers follow-up questions, and offers to schedule an estimate if needed.
Overflow
You're on another job
Customer calls while you're busy
AI answers professionally, handles the entire interaction, books the job, and you see it in your dashboard when you're free.
Everything you need to capture every call
Instant Notifications
SMS, email, or push alerts for every new booking
Smart Scheduling
AI avoids conflicts and books optimal times
Call Recordings
Full recordings and transcripts in your dashboard
Custom Scripts
Train AI to ask your specific questions
Integrates with your favorite tools
Google CalendarMicrosoft OutlookServiceTitanHousecall ProJobberZapier
"I set up Callbook in my truck between jobs. By the time I finished my next appointment, I had three new jobs booked that I would have missed. Setup was ridiculously easy."
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